Last week, I did a deep dive into all the different reasons why scannability is essential for well-performing websites. Now, it’s time to give you a rundown of some of the most important tips and tricks I use when I want to improve scannability.
Read the articleCategory: Customer experience
6 ways scannability affects your conversion rates
Welcome to a part two series on web page scannability. The first part is going to dive into the ‘why.’ Whereas the second part will address the ‘how’ next Sunday.
Read the article4 simple elements of an effective landing page
Are you utilizing landing pages in your business? Landing pages are standalone pages created for individual marketing campaigns. They usually have a single, highly specific offer. And, an effective landing page has great ROI.
Read the article4 simple lessons on improving customer experiences (from product design)
I’ve worked as a product designer for many years before going freelance and settling on the niche of female service-based providers. Although you’re the one providing the services whereas a designer creates the product experience, there are still plenty of lessons and parallels between the two. That’s because principles surrounding customer experiences affect both.
Read the articleWhat in the world does brand storytelling mean?
Storytelling is quite a popular term nowadays. But what does it mean? When it comes to brand storytelling, such as using storytelling in marketing, it refers to the company using a narrative to connect the company with its customers and audiences. Basically, it’s when a company uses its values and mission in a story-like fashion to connect with its like-minded customers.
Read the articleHow to make your brand sound like a human?
The other day, I watched a wonderful talk from Anna Pickard, who is Slack’s Director of Brand Communications. The talk is called “How to make brands sound human?” It was amazing and insightful, so go check it out if you have the time. Even though she’s focused on the tone and voice of brands, I think her points make a lot of sense to branding overall. All in all, she has amazing insight on branding.
Read the articleHow is an email list superior to social media?
I’ve been a big fan of Paul Jarvis for many, many years. He’s a fellow freelance designer who often talks about his mailing lists and how profitable they have been for his own business. Today, I wanted to talk about how an email list can be an incredible business asset compared to social media and why, as a web designer, I have an opinion on this.
Read the articleWhy should small companies care about social capital?
Some experts, including Tristan Claridge, say that social capital is what distinguishes successful companies from the rest. I think Tristan is onto something. That’s because when a company possesses social capital it posses a network of supporters. Those supporters can come in a verity of forms from partnerships, employees and investors to press, influencers and, most importantly, paying customers.
Read the articleWhy striving for happy clients is paramount to growth?
Have you ever thought about making your clients happy into a proper business goal? Customer satisfaction through improved customer experience is a beneficial business objective. At the end of the day, most businesses need happy clients in order to sustain themselves. There are numerous benefits of keeping client happiness as a business metric that we’ll dive into throughout this article.
Read the article5 benefits of the copy-first approach for launching landing pages
As a web designer, I’ve come to think of launching projects differently over the years. I wanted to share with you this process and its benefits. It leads to more efficiency as well as better project management. However, the biggest reason I want to share it with you is that this copy-first approach yield significantly higher results specifically around conversion rates.
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